Retraction form

For the attention of Titania Créations 41 avenue des Pyrénées 31310 Montesquieu Volvestre

By e-mail:

I hereby inform you of my withdrawal to purchase the [product description] ordered on **** and / or received the ****

Name - First name - Address of the declaring customer


Information about the right of withdrawal

Extract from the General Terms and Conditions of the site Titania Creations

8 - Withdrawal

You have a withdrawal period of 14 days from receipt of your products to exercise your right of withdrawal without having to justify reasons or to pay a penalty. This right applies only if your creative has not been customized

8.1 Declaration of withdrawal

Prior to any return of a product, you must notify us of your intention to retract by sending us an unambiguous statement, or by using the cancellation template included in the confirmation email of your order, At the following address:

Upon receipt of your withdrawal statement, an email acknowledging receipt of your withdrawal statement is sent to you.

8.2 Back

You have 14 days from the date of your withdrawal to return the product.

The product subject to the revocation must be returned correctly protected, in its original packaging, with all its accessories (notice, labels etc ...) and in perfect condition of resale. In this context, your responsibility is committed. Any damage suffered by the product on this occasion may be such as to defeat the right of withdrawal.

The costs of return are at your expense.

The transport of the product subject to the revocation is your responsibility.

8.3 Repayment

The return of the product in perfect state of resale gives place to a reimbursement equal to the total sums corresponding to the purchase price of the product and any expenses related to the order.

Reimbursement is made by any means of payment within 14 days of receipt of the withdrawal statement and if the product concerned has reached us within this period. If we have not received the product within this period, the refund will be deferred until the product is returned in perfect condition for resale, or until you have provided proof of shipping the product. This evidence is constituted by any means which make it possible to establish incontestably that this product has been dispatched.

8.4 Exception to the right of withdrawal

In accordance with the provisions of article L121-21-8 of the Consumer Code, products that are made according to your specifications and / or clearly personalized do not have the right of withdrawal.