Terms of sale
41 avenue des Pyrénées 31310 MONTESQUIEU VOLVESTRE
General conditions applicable from 15/08/2017 Cancel and replace the previous ones if necessary.
These general conditions of sale are concluded between the seller (see legal notices) and any person wishing to make a purchase via this website, hereinafter, the buyer. By validating his order, the Customer declares to accept unreservedly the terms of this order as well as the whole of these general conditions of sale and declares to have the capacity to conclude a contract with the seller.
The present conditions of sale aim to define the contractual relations between the seller and the purchaser as well as the conditions applicable to any purchase made by means of this commercial site. The present conditions of sale will prevail over any other general or particular conditions not expressly approved by the seller. The seller reserves the right to modify his general conditions of sale at any time without notice: the conditions applicable will be those in force at the date of the order by the buyer.
2- CHARACTERISTICS OF PROPERTY AND SERVICES
The products or services offered are those which are presented on this website and which are accompanied by a detailed description. These products and services are offered within the limit of available stocks and as long as they are visible on the site. In case of unavailability of the product or service after placing the order, the seller will inform the buyer by mail: the order will be automatically canceled and no debit will be made.
Prices shown on this website are exclusive of all taxes (VAT + other applicable taxes), excluding processing and transport charges, which are applied and detailed at the time of ordering. The seller reserves the right to modify his prices at any time: the products and services are invoiced on the basis of the tariffs in force at the time of the validation of the order subject to availability. THE PRODUCTS REMAIN THE PROPERTY OF THE SELLER UNTIL THE COMPLETE PAYMENT OF THE PRICE.
4 - GEOGRAPHICAL AREA
The on-line sale of the products and services presented on this site is reserved for buyers who reside in the European Union as well as in the majority of the countries of the world and for required deliveries in this geographical area.
The purchaser who wishes to purchase an online product or service via the site must follow the online order process which includes an identification phase, a verification and validation phase of the selected products and services, a payment phase in the Conditions and a confirmation phase of the order and payment. Confirmation of the order implies acceptance of the present conditions of sale, recognition of full knowledge and waiver of its own terms of purchase or other conditions. All the data provided as well as the recorded confirmation will be proof of the transaction. The seller will transmit by e-mail confirmation of the registered order which will be acceptance of the order.
The price is due on order. Online payments are made by secure system so that no third party can access the data transmitted on this occasion. The debits are only made when the order is dispatched.
7 - DELIVERY
Deliveries are made to the address indicated in the order form within the geographical limit specified above. THE RISK SHALL BE BORNE BY THE BUYER WHEN THE ORDER HAS LEFT THE SELLER'S PREMISES. Any protest relating to damage during transport must be made by reasoned complaint, a copy of which shall be sent to the seller, to the carrier, within three days of delivery. Delivery times are indicative and include the processing of shipment and shipping. The buyer has a right of cancellation in case of delay of more than 7 days, the refund of the products or services and the expenses to go taking place on reception of the return of the complete order in its original state. The seller disclaims any liability for non-performance of the contract due to a case of force majeure (strike, fire, flooding ...).
You have a withdrawal period of 14 days from receipt of your products to exercise your right of withdrawal without having to justify reasons or to pay a penalty. This right applies only if your creative has not been customized
8.1 Declaration of withdrawal
Prior to any return of a product, you must notify us of your intention to retract by sending us an unambiguous statement, or by using the cancellation template included in the confirmation email of your order, At the following address: firstname.lastname@example.org
Upon receipt of your withdrawal statement, an email acknowledging receipt of your withdrawal statement is sent to you.
You have 14 days from the date of your withdrawal to return the product.
The product subject to the revocation must be returned correctly protected, in its original packaging, with all its accessories (notice, labels etc ...) and in perfect condition of resale. In this context, your responsibility is committed. Any damage suffered by the product on this occasion may be such as to defeat the right of withdrawal.
The costs of return are at your expense.
The transport of the product subject to the revocation is your responsibility.
The return of the product in perfect state of resale gives place to a reimbursement equal to the total sums corresponding to the purchase price of the product and any expenses related to the order.
Reimbursement is made by any means of payment within 14 days of receipt of the withdrawal statement and if the product concerned has reached us within this period. If we have not received the product within this period, the refund will be deferred until the product is returned in perfect condition for resale, or until you have provided proof of shipping the product. This evidence is constituted by any means which make it possible to establish incontestably that this product has been dispatched.
8.4 Exception to the right of withdrawal
In accordance with the provisions of article L121-21-8 of the Consumer Code, products that are made according to your specifications and / or clearly personalized do not have the right of withdrawal.
All the products and services provided benefit from the legal guarantee provided for in articles 1641 and following of the Civil Code. In case of non conformity, it can be returned to the seller who will take it back, exchange it or refund it. All claims, requests for exchange or refunds must be made according to the terms and conditions specified on the site, with reasoned complaint and copy of the invoice, within thirty days of delivery.
Caution : the warranty does not apply if the product is misused or maltreated. To avoid any inconvenience, please read the instructions on the homepage.
The seller, in the process of selling online, is bound only by an obligation of means. Its liability can not be incurred for damage resulting from the use of the Internet network such as data loss, intrusion, virus rupture of the service or other involuntary problems, as well as any fact qualified as force majeure. The photographs accompanying the products are communicated by way of illustration but can not ensure a perfect similarity, in particular as regards the colors. In case of doubt or for any additional precision, it is advisable to contact the seller.
11- NOMINATIVE INFORMATION
Nominative information is required for order management and business relations. In accordance with the law relating to data processing, files and freedoms of 6 January 1978, personal data relating to purchasers may be processed automatically. Users have the right to access and rectify the data concerning them, in accordance with the law of 6 January 1978.
12- INTELLECTUAL PROPERTY
All the elements of this site are and remain the exclusive intellectual property of the seller. Only use for private use is permitted. Any partial or total reproduction of all or part of the elements appearing on this site is prohibited.
13- SETTLEMENT OF DISPUTES
These general conditions of sale are subject to French law. The language of this contract is the French language In case of dispute, the French courts will be the only competent.